Razer Gold

How to trade your Razer Gold gift card?

Redeem your gift card from Razer Gold That's very simple. In this article we explain to you step by step how to do and what to do if some error appears during the process.

Steps to trade your card

  1. Enter the official site of Razer Gold

  2. Click "login" or "Create Account" (if you haven't got one).

  3. Once inside, go to the top menu and select Rearm.

  4. Choose the option "Razer Gold pIN".

  5. Copy the code received by email and stick it to the appropriate field.

  6. Confirm an exchange.


If the code is valid, the balance will be credited directly to your Razer Gold account and you will be able to use them to buy games, digital content or recharge credits to hundreds of supported titles. 

Possible problems with changing your card

1. The code appears as invalid

That message may appear for different reasons:

  • Wrong region: The card only works in the region for which it was issued.
    Retirement: Make sure your account's set up in the same region of the code. 

  • Code error: The system can mark them as invalid even if they are correct.
    Retirement: Communicate with him Razer Gold's official support To confirm the status of the NIP.

2. The code appears as already used

If this message appears, the code may have been previously processed without showing confirmation.

👉 solution:

  • Check your balance sheet in the "Summary" section of your account.

  • If the balance does not appear, contact Razer Gold's support and requests verification of the NIP.

3. The balance is uncredited

At times, the system may be delayed to reflect the new balance.

👉 solution:

  • Just sign up and get back in.

  • If the problem continues contact us Support chat (bottom to right) and to assist with verification.

) General solutions

  • If the error relates to the code, contact first with Razer Gold To confirm his status.

  • If the exchange fails, the balance doesn't appear or you need additional help, write to us Support chat (bottom right). Our computer can check your case, check if the code is active and guide you about whether a replacement or return corresponds.

Still have problems?

Can you contact us? support equipment by WhatsApp and attached the catches of the error message and, if appropriate, of the chat with Razer Gold. Our team will help you figure it out as soon as we can.