Kaspersky
How to trade your Kaspersky code?
To trade your Kaspersky license is quite simple. Below we have shown you how to enter your code, activate your subscription and what to do if something bad happens.
Steps to exchange your code
To avoid mistakes, we recommend you conduct the process from a computer or a web browser.
1. Enter your Kaspersky account
Enter: https://my.kaspersky.com
login with your account.
If you have an account, believe it from the same page.
2. Expand your code
Inside your profile, get the choice “Add "or" Enter activated code. "
Write the code exactly how you got it.
Confirm to add to your account.
3. Download your product
Once activated, enter Kaspersky Internet Security or to the product concerned.
Select "Download."
You will be able to install it to any supported device by login with your account.
Once the code is activated in your account, you can manage installations, devices and renovations directly from your Kaspersky profile.
∞ Common problems with changing your code
Here are the most common mistakes that may appear during your license's exchange:
1. The code's expired.
Some code have a limited time to be activated. We recommend that you exchange the code as soon as you get it.
2. Invalid code
It may be due to:
The code was misentered.
The code's been used.
The code expired.
The system has a temporary error.
3. Loan of reached devices
Kaspersky's licenses usually allow up to 5 devices (as required).
Each time you log into a new device, count as an additional one.
👉 solution:
- Enter your account: https://my.kaspersky.com
- Check what devices are connected.
- Eliminates devices that you no longer use to free space.
- Then try again the installation.
4. Error while trying to activate or use product
Sometimes Kaspersky can show mistakes while activating or while trying to use the product. That's usually due to momentary server failure or connection problems.
👉 solution:
Check if Kaspersky's servers They're functioning properly.
Be sure that your VPN is disabled or functioning with stability (as applicable to your country / version).
If the error continues, contact Kaspersky's official support.
) General solutions
First contact Kaspersky's official support
Keep the case number, chat capture and any vouchers.
After talking to Kaspersky, send us information
Share the history of operations, purchases and catches of the support at our Support chat (bottom right) to help you check your code.
Still have problems?
Can you contact us? support equipment by WhatsApp and attached the capture of the error message and chat with Kaspersky. Our team will help you figure it out as soon as we can.
