IMVU
How to trade your IMVU gift card?
To trade your IMVU gift card is very simple. In this article we show you step by step how to do this from the official website and what to care if some error appears during the process.
Steps to exchange your code
Enter official site of IMVU to exchange cards:
login with your IMVU account (or create one if you have been).
Copy and paste the code received by email at the appropriate field on the exchange page.
Click Redeem / Canjear To confirm.
If everything goes well, credit will be credited to your account and you can use them for purchases within the game (avatars, accessories, VIP membership, etc.)
▪ Possible problems with changing your code
Invalid code or technical error
That problem may come up if you misentered the code or if there are temporary faults on IMVU servers.
👉 solution: Check that you have written code exactly how it appears. If the error persists, wait a few minutes and try again.
Code previously exchanged
If the system indicates that the code was used, it's probably already been applied.
👉 solution: Check your balance within IMVU to confirm if the credits are active. If they do not appear, contact official support To demand verification.
Unsupported region
The IMVU cards we offer are valid only for LATM registered accounts. If your account has another region, the code isn't gonna work.
Uncredited balance at once
In rare cases it may take a while to reflect credit after an exchange.
👉 solution: Shut up, get back in and check your balance. If she's still missing, contact us to help.
) General solutions
- Check that you are using your official IMVU account and that the account region coincides with LATM.
- First contact the official support of IMVU
After contact with official support, save the chat, case number and screen capture. Then send that information to our Support chat (bottom right) to help you check your transaction.
Still have problems?
Can you contact us? support equipment by WhatsApp and attached an error message and chat with IMVU. Our team will help you figure it out as soon as we can.
