DirecTV Go

How to trade your DIGTV GO gift card?

Redeem your gift card from DIRETV GO It's quick and simple. In this article we guide you step by step and tell you what to do if some problem arises during the process.

) Steps to trade your card

  1. Enter to the Direct TV Go and creates an account or login 

  2. Once inside, go to the Filling menu.

  3. Click "Add Gift Card".

    That's not an option that says "discount coupon."

  4. Copy and stick your card code to the appropriate field.

  5. Select "Add credit" and confirms the operation.

  6. Once the balance has been applied, your account will be updated with the services included.

DIRETV GO gift card includes access to:

  • Amazon Prime

  • WinSports +

  • Paramount +

  • Disney +

To activate these external services, you have to get in here and activate them individually.

Important: It's only necessary to manually activate Amazon Prime and Disney +. 

To this end: 
- Enter the official pages of every service. 
- login with the same account associated with DIGTV GO. 
- Click Engage or OK to link them.

🔹 Once activated Amazon Primeand get access to:

  • Amazon Prime (for shipments)

  • Amazon Prime Video

  • Amazon Prime Music

Possible problems with changing your card

1. The code does not apply or appears as invalid

That may be if the platform does not recognize the code or was entered into the wrong section.

Retirement:

  • Check that you're getting him into Facturing → Add Gift Card.

  • If the error persists, contact the Support chat (bottom right) to check code status.

2. Section 3

The credit may have been applied but the outside channels are currently untied.

Retirement:

  • Enter Section of Subscription and check if they require manual activation.

  • Active Amazon Prime and Disney + from their own pages, login and accept the link.

3. The credit isn't reflected in your account

In some cases, the recharge remains under way.

Retirement:

  • Just sign up and get back in.

  • If the error persists, contact Snaau support chat (bottom right) for review.

) General solutions

  • If the error relates to the code, you can check with DIRETV GO's support to confirm its status.

  • If the balance does not appear, no services are activated or require additional help, write to us at the Snaau support centre. Our computer can check if the code's replacement or return is appropriate.

Still have problems?

Can you contact us? support equipment by WhatsApp and send copies of the error and account status and any message received. We'll help you figure that out as soon as we can.